Refund policy
Every Zoe Creative Co order is printed just for you after you place it, so we're not able to accept returns, exchanges or cancellations, including for size. Please check the size chart on each product before you order.
Changing an order
If something on your order needs changing, email us right away at hello@zoecreativeco.com with your order number. We'll do our best to catch it before it goes to print. Once it has printed, it can't be changed or canceled.
If something is wrong with your order
If your order arrives damaged, misprinted, or isn't what you ordered, email hello@zoecreativeco.com with your order number and a photo, and we'll work with you to make it right.
Refunds
Approved refunds go back to the original payment method. Your bank or card issuer may take a few business days to post it.